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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Freedom Eye Care for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Mr. Azadi can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Freedom Eye Care at Austin continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

Protecting our Patients from Coronavirus

Making sure our patients and staff are safe is our top priority.

While the risk of getting the COVID-19 in the US is currently low, we know many patients are concerned about the spread of Coronavirus.

Protocols we already practice as healthcare professionals are some of the best ways to prevent the transmission of the virus.

If you have recently traveled outside of the US, or have had close contact with someone who has, or if you have a fever, cough or other symptoms of acute respiratory distress, please call our office to reschedule your visit. Many of our patients are children and elderly and have unique risks if they are exposed to COVID-19.

Thank you for helping us to protect all of our patients.

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With the day to day changes surrounding COVID-19, we do not know how much longer we will be open to the public. With that being said if you are a contact lens wearer and currently have less than a 3 month supply left, we highly recommend that you place an order now. We will ship them directly to you at no charge.

We will extend contact lens prescription expiration dates on a case by case basis.

Call/text 512-916-4600 or email info@freedom-eyecare.com to place your order.

Dr. Azadi is available for Telehealth Virtual consults so please feel free to contact us via text, phone, or email.

Sending well wishes to you all,

Freedom Eye Care